Conscious branding is a relatively new approach to traditional marketing about a brand’s ability to assess its influence on society and the physical world critically. Consumers nowadays are more knowledgeable about the products they are using, and they want more than just good products from a brand they look for values and ethics. In this article, the author outlines what conscious branding means, its importance, and how organizations can leverage it properly.
In its primary sense, conscious branding means that a brand consciously considers the social, cultural, and ecological consequences of branding. This definition was provided by Shantini Munthree, president of BRANDKIND Marketing as he stated that a conscious brand becomes involved in social, political, or cultural debates and aspires to effect positive change in these areas. In this regard, the approach is diametrically opposite to many conventional branding techniques, which tend not to be engaged with audience and society, and instead aim for the middle ground, avoiding controversy and targeting the largest possible market share.
The change towards more conscious branding is due to new expectations from consumers. Scientific studies demonstrate that 90% of customers favor organizations that publicly speak about social issues and 80% are also willing to pay a premium for the products of such brands2. It also adds to the growing realization that businesses and brands should apply mindful branding practices not only as the right thing to do because it has a positive impact on people’s lives, but because it creates a competitive advantage.
The first element of building a conscious brand therefore entails focusing on the company’s reason for existence, and its guiding values. This has to do with realizing what your brand represents aside from generating revenue. For example, the Ben & Jerry’s company is a perfect example of brands that support social justice as they Tweet and post activism for climate justice and equal rights for minorities.
That is why brand owners must put their messages into practice. This could mean getting involved in social causes like other people in the community practicing good humanitarian values, sourcing products from the right sources, or anything else that the company deems to be noble as far as the larger society is concerned. For instance, TOMS shoe company founded its company on the for One’ mode; for every pair of shoes purchased, another pair is provided for those in need.
It is possible to achieve more when working with others like-minded, and that includes working with organizations. Partnership strategies must be beneficial to both parties’ often increasing profile and the perception of credibility while underlining brand values. For example, Target’s collaboration with UNICEF for the Kid Power campaign explained how co-branding deals with social concerns as well as enhances the circumstances of both companies involved.
In conscious branding communication is a must do. The audiences want brands to tell them their stories and also be able to participate in the initiatives that brands put forward. Any society in today’s technological world wants to see the company face or come face to face with it with certain issues that come across in the course of the business, and this makes transparency crucial, as it builds trust with consumers.
Last but not least, once and again there ought to be a check on the effectiveness of the conscious efforts made by brands. This is accomplished by relating tangible targets relevant to social responsibility initiatives and by checking on the performance periodically. In doing so, established brands can have more enhanced plans and the ability to prove their performance.
Several companies exemplify successful conscious branding:
Despite its benefits, implementing conscious branding is not without challenges:
Conscious branding is a major paradigm shift in the way companies operate in the marketing space. Thus, brands that leverage consumers’ values of social responsibility, transparency, and effectiveness will also result in greater bonds with consumers. Presumably, the companies that follow this trend will be in a favorable standing as the marketplace transitions towards a more conscientious outlook.