Push vs Pull Marketing Strategy: Which one is better?

What is Push Marketing?

Push marketing is a type of marketing strategy in which companies and marketers actively advertise their products or services to a specific audience. This strategy entails “pushing” promotional messages, commercials and offers to potential clients in order to persuade them to make a purchase or perform a specific action. Push marketing is frequently contrasted with pull marketing which seeks to generate demand for products or services by attracting and engaging customers through content, branding and other techniques.

The key features of push marketing include:

Proactive Promotion:

Push marketing is begun by a company or marketer who takes the initiative to reach out to potential clients. This can be accomplished through a variety of channels including advertising, direct sales, email marketing, telemarketing and others.


Push marketing emphasizes a product’s or service’s features and benefits. It frequently emphasizes why a product is worthwhile to purchase and may include persuasive strategies to induce immediate purchasing decisions.


Push marketing strategies might be considered interruptive in some situations since they strive to attract the attention of potential customers even if they are not actively seeking information about the product or service at the given moment.

Short-term Goals:

Push marketing efforts frequently have short-term goals such as raising revenue or generating leads immediately.


Push marketing refers to a variety of strategies and tactics for proactively pushing items or services to potential clients. Here are some push marketing examples:

Television ads:

Companies frequently produce and broadcast television ads in order to reach a large audience with their product or service messages. These commercials are usually intended to catch viewers’ attention and urge them to buy the advertised product.

Radio commercials:

These are another type of classic push marketing. Businesses can purchase airtime on radio stations to target a specific demographic or geographic audience with their messages.

Direct Mail:

A basic push marketing approach is to send promotional materials, catalogs or fliers straight to consumers’ mailboxes.

What is Pull Marketing?

Pull marketing, also known as inbound marketing, is a marketing technique that focuses on gathering potential clients through various means rather than directly pushing promotional messages onto them. The basic concept of pull marketing is to generate demand for a product or service by increasing brand awareness, offering quality content and connecting with the targeted audience in ways that encourage them to seek out and enquire about the product or service on their terms.

The following are key characteristics of pull marketing:


In pull marketing, the customer lies at the heart of the strategy. It seeks to understand client desires, preferences and trouble areas in order to adjust content and communications accordingly.

Content production:

A key component of pull marketing is creating content. This entails developing and disseminating valuable and instructive material such as blog posts, videos, eBooks and social media updates in order to attract and engage potential customers.


In pull marketing, firms often engage with customers who have expressed an interest in or provided permission to receive information about their products or services. This includes email newsletter subscribers and social media followers.

Long-Term Perspective:

Pull marketing often has a longer-term perspective. It strives to develop long-term customer relationships, cultivate brand loyalty and establish a solid brand identity over time.


Examples of pull marketing strategies include:


Search Engine Optimization (SEO) is the process of optimizing website content in order to rank better in search engine results pages (SERPs) and attract organic traffic from individuals who are actively searching for related information.


Publishing informative and valuable blog entries that answer clients’ issues and demands regularly can help you build an audience interested in your business or expertise.

Social media marketing:

It involves sharing interesting information on social media sites, reacting to comments and establishing a community of followers that are truly interested in your company.

Content marketing:

It is the process of creating and disseminating eBooks, whitepapers, webinars and other content that educates and informs potential customers, thus positioning your company as an expert in the relevant industry.

When should Push strategy be used?

Push marketing should be used in specific scenarios or for specific products and services that align with your business goals and targeted demographic. Here are some examples in which a push strategy can be suitable:


Products with short shelf life or that are often consumed such as snacks, beverages and toiletries generally profit from push techniques. Quick promotions and reminders can aid in the retention of sales and market share.

Seasonal Products:

If your company sells seasonal items like holiday decorations, winter clothes or back-to-school supplies, push methods can help you generate sales during peak seasons through focused promotions and advertising.

Product Launches:

When releasing a new product to the market, a push strategy can help boost initial sales and create awareness. Active marketing and promotions can generate excitement and propel engagement.

Clear Competitive Advantage:

If your product has an obvious and immediate advantage over competitors, a push strategy can help highlight these benefits and convince people to switch or choose your product.

Limited-time offers:

Push marketing is well-suited for promoting limited-time deals, discounts or sales events. It can instill a sense of urgency in customers, encouraging them to make a quick purchase.

When should you use a Pull Strategy?

Pull marketing should be employed in specific scenarios or for specific types of products and services where they align with your company’s aims and targeted audience. Here are some examples of situations where a pull strategy can be appropriate:

Complex or time-consuming purchases:

Pull methods are useful when dealing with products or services that require clients to carefully examine and research before making a purchase. This is particularly applicable to expensive products such as electronics, automobiles and real estate.

Educational or information-driven products:

A pull strategy might be beneficial if your product or service requires potential buyers to get a thorough understanding of its benefits or how to use it. Customers can make better choices with the use of content marketing, informative resources and guidance.

Strong Brand Building:

Pull techniques are essential for brand building and developing a good brand image. Building a strong online presence, creating great content and connecting with customers on social media may help in the development of brand loyalty and trust.

Long-Term Customer Relationships:

Companies that want to build long-term relationships with their customers should use pull strategies. These techniques prioritize customer retention, loyalty and referrals over one-time transactions.

Search-Driven Industries:

A pull strategy is needed if your targeted audience begins their journey of buying with internet research. To make sure that your brand is visible when people search for related information, use search engine optimization (SEO) and content marketing.

What is the difference between a push and a pull marketing?

  Push Strategy Pull Strategy
Initiative Push marketing is begun by a company or marketer who actively advertises its products or services to potential clients. Pull marketing is initiated by the customer’s interest or requirement. Businesses create circumstances in which customers seek out their goods or services.
Engagement Approach It is a proactive technique in which promotional messages are pushed onto the target audience. It is a customer-centric approach that concentrates on understanding customer needs and choices.
Communication Businesses connect directly with potential clients, frequently interfering with their current activity with marketing messages. Customers often engage willingly, giving the firm permission to provide them with information or material.
Type of Focus Push methods frequently have a short-term focus on producing immediate sales or replies. Pull strategies frequently involve a long-term focus on developing brand loyalty, trust and continuous consumer interactions.
Example Push marketing examples include television ads, telemarketing, email newsletters, direct mail and in-store promotions. Examples of pull marketing include search engine optimization (SEO), content marketing, social media interaction, referral programs and educational content (e.g., blog posts, eBooks).


In summary, a push strategy involves pushing marketing messages and promotions onto potential customers whereas a pull strategy focuses on attracting customers through the creation of valuable content and the establishment of a strong online presence, leading customers to seek out products or services on their own.

The choice between push and pull methods is influenced by a variety of factors including the nature of the product or service, the targeted demographic and the long-term marketing objectives of the company. Many businesses employ a combination of both strategies to achieve their objectives.


Is Facebook a Push or Pull strategy?

Facebook can be used for both push and pull strategies. Businesses can target audiences using push techniques such as sponsored advertisements and pull methods such as generating great content for consumers to discover naturally.

Does Apple use a Push or Pull strategy?

Apple uses both push and pull marketing methods. They use push strategies for new products and promotions while also depending on the pull strategy through brand loyalty, customer experience and referral advertising.